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Your active serial number and its unique authorization code can be found in the License Manager.

The first letter of every serial number progresses alphabetically every year and is a code for that year-version. Match it up: The most common reason this error message occurs is when a SketchUp version, serial number, and/or authorization code don’t belong to each other.Some email clients and PDFs turn our serial number “dashes” into identical-looking “bashes” which are not recognized by our licensing system. Manual Typing: Try typing in the serial number instead of copy/pasting.General License Errors: “Not a valid license” (or “not a valid Serial Number and Authorization code combination”) for that version: Classic License or Subscription - Which do I have?.